Passage: Gutwara abagenzi mu mujyi wa Kigali ‘The transportation service in the city of Kigali’

This passage is about a tourist talking about how he has enjoyed the transportation service he was given while he was visiting the country. He has appreciated the way the taxi drivers were helpful, polite, and very kind to him in many ways. He admired the cleanness of the city of Kigali and its security.

Passage

Gutwara abagenzi mu mujyi w’ i Kigali byaranshimishije cyane. Iyo ugeze ku kibuga cy’indege mpuzamahanga ukaba udafite umuntu wo kugufata ngo akugeze ku icumbi, abagenewe kunganira abagenzi barakwegera, bakagushyikiriza tagisi ikugeza aho ushaka kujya. Ntabwo ari ukurwanira abagenzi n’imbaraga nk’uko nagiye mbibona mu bindi bihugu by’Afrika. Bafite gahunda bose bakurikira kandi bakayubahiriza. Umushoferi wa tagisi akwakira imitwaro yawe, akayishyira mu modoka n’ubwigengesere bwinshi. Agutwara neza mu mihanda y’i Kigali ifite isuku cyane. Iyo akugejeje aho wamubwiye, akubaza yitonze ko hari ikindi waba ukeneye. Uramutse ukeneye ko yazagaruka kugira ahandi yakujyana, aguha inomero ya telephone ye anezerewe cyane. Mu Rwanda bazi gufata abagenzi neza cyane.

Passage Translation

I was delighted by the transportation service in the city of Kigali. When you land on the International Airport and after checking out you realize that you do not have someone to pick you up, people in charge of customer’s service approach you and take you to the taxi driver who would take you to your intended destination. The taximen do not fight for passengers the way I saw it in other African countries. They have an order and stick to it. The driver helps you to put your luggage in the taxi with much care. He gives you a nice ride on the cleanest roads of Kigali. When you arrive at destination, he asks you politely if he can be of any further help. If you would need him for any transportation, he will gladly give you his telephone number. In Rwanda, people care very much for passengers.